Support
How can we help?
For PayLeaf support, contact us by email.
Support email
support@payleafpayments.caPayLeaf is $0/month with a 0.5% platform fee per successful transaction. PayLeaf Pro is $19 CAD/month with a 7-day free trial. Stripe processing fees apply separately on all plans.
Account settings
Update business details, tax settings, and payment page settings.
Stripe onboarding
Get help connecting Stripe and completing verification.
QR payment links
Fix open amount links, fixed amount links, NFC links, and scan issues.
Receipts and reports
Ask about receipts, transaction history, and monthly CSV exports.
Managing or cancelling your subscription
Manage, cancel, or view invoices for your PayLeaf Pro subscription through the Manage Subscription flow in the PayLeaf app. To cancel, open the app, go to your subscription settings, and tap Manage Subscription. Cancelling stops future charges; access continues until the end of the current billing period, and no refunds are issued for partial periods already paid.
Security concerns
Report suspicious activity or security issues immediately to our support team for investigation.