Support

How can we help?

PayLeaf support runs by email, and we answer every message ourselves. Include your business name and, where it helps, the invoice or payment in question.

Support email

support@payleafpayments.ca

PayLeaf is free to download with no monthly fee, no terminal rental and no minimums. Card payments are 3.4% + 30¢, processing included — you keep about 96.5% on typical payments. Pay by bank is a flat 1.5% (minimum $5) on invoices of $250 or more. See the pricing page for worked examples, or the fee disclosure for the formal schedule.

Account settings

Update business details, tax settings, and payment page settings.

Stripe onboarding

Get help connecting Stripe and completing verification.

QR payment links

Fix open amount links, fixed amount links, and QR scan issues.

Receipts and reports

Ask about receipts, transaction history, dashboard reports, and refunds.

Invoices

Get help with smart invoices, GST/PST tax settings, AI invoice drafting, and branded PDF invoices.

Security concerns

Report suspicious activity or security issues immediately to our support team for investigation.